Payment

What payment methods are accepted?

We Accept Payment Methods:
Paypal paypal
Payments by paypal, no paypal account required. Paypal is safe and free for buyers.
Credit or debit card
VISA, MasterCard, the United States n Express, Diners Club, Maestro & Laser Card, etc.
eCheck
Paypal eCheck payments need to be cleared before shipping (usually takes 3-6 business days).
Note:

1. If you choose PayPal Express Checkout (instead of filling in the shipping address on our website to checkout), please select the CORRECT address when checking out.

2. Paypal is solely responsible for your payment and you won't leave any financial information on our website. Please buy our batteries with confidence.

Website Discount Policy

To ensure that you can enjoy the greatest discount during your shopping, we hereby provide the following discount policy description:

1. Website discount: For orders over C$100 on this site, you will automatically receive a direct discount of C$5. This is our extra care for your shopping experience.

2. Five-star praise discount for old customers: As a reward for our brand's loyal support, old customers who leave five-star praise on this site will enjoy a 10% discount on the order amount when they purchase a new order again.

Important: You can only choose one of the above two discounts to use, and you cannot enjoy both discounts at the same time.

We understand that the needs of each customer may be different, so we provide a variety of discount options. Our goal is to provide you with the best quality products and services while ensuring that you can enjoy the most suitable discount. If you have any questions about the discount policy or need help during the checkout process, please feel free to contact our customer service team. We promise to provide you with fast and professional service.

Thank you again for your support and trust in our brand. We look forward to providing you with a more pleasant shopping experience.

Final interpretation: This website reserves the final right of interpretation of the above discount policy.
Invoice Obtaining Guide

Once you complete your purchase, we will send you an order confirmation via email. In this email, you will find a convenient invoice download link that allows you to save the invoice directly to your device. If you do not receive this email, don't worry - we will send another order tracking email with the same download link when the item is shipped.


Even if you still do not receive the email in the above situation, we have other solutions:


1You can directly visit our official website and enter the order tracking page.
2Simply enter your email address to check and download your invoice.

We are committed to providing you with a simple and fast service to ensure that you can easily get the invoice you need.

Do I need a PayPal account to pay?

No. You can pay with your credit/debit card (Visa, MasterCard, the United States n Express, and Discover) or eCheck — all without having a PayPal account. When you are redirected to the Paypal page please click the tab "Pay with a debit or credit card".

Is PayPal secure?

Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. In this way, you don't have to worry about paying people whom you don't know. PayPal is designed from the ground up to be a safer way to send money online. Your financial information won't be sold or exposed to any merchant or retailer.

Why was my credit card payment declined?

All payment processing is handled by an independent secure payment processor. Battery4Dell.com is not given any payment information. Please verify the following and contact your credit card issuer if the problem persists.

  • Incorrect billing information
  • Insufficient funds
  • Card has been reported as lost or stolen
  • Card has expired
  • Card has not been activated
  • Card cannot be used to pay for goods/services in a Cardholder-Not-Present environment (online/over the internet)
  • 3-D Secure (MasterCard SecureCode and Verified by Visa) has not been activated
  • Credit limit reached

Why is my payment status still pending?

Payment made by an eCheck will take some days to clear in PayPal. The status will be pending and we will not send your order until it has cleared.